Consumer

Satisfy every craving with our exceptional food delivery service

Overview

Every day, GrabFood delivers food and beverages from restaurants to millions of consumers island-wide. With a few taps, you too can have your cravings delivered to your doorstep.

Why GrabFood

1

Foods for all cravings

From hawker fare to Michelin restaurants, our wide selection will satisfy your appetite.

2

Be rewarded with every order

Earn GrabRewards points, and redeem them for rewards or rebates.

3

Mix & Match

Can’t decide on one restaurant? Order food from multiple eateries and pay just one delivery fee with our Mix & Match menus.

Ways to order

Instant Delivery

No matter where you are, order food from your area or islandwide and have it delivered to your door.

Scheduled Delivery

Know what you want to eat tomorrow? Order it for delivery at a later time, or up to 2 days in advance.

Self Pick-up

Skip the queue and save on delivery fees when you pick-up your order at the restaurant.

  • 1/3

    Instant Delivery

    No matter where you are, order food from your area or islandwide and have it delivered to your door.

  • 2/3

    Scheduled Delivery

    Know what you want to eat tomorrow? Order it for delivery at a later time, or up to 2 days in advance.

  • 3/3

    Self Pick-up

    Skip the queue and save on delivery fees when you pick-up your order at the restaurant.

Our Commitment to Safety

You control who sees your information

Our app and backend systems employ best-in-class security frameworks that guard users’ accounts, transaction data, e-wallet, and other private information.

Every transaction is protected

Our app features are continually strengthened and protected by the latest technology and our stringent processes, so users can do what they need with peace of mind.

A safer experience for all

No consumer should have to feel unsafe while using any of our services. Grab is always on standby to ensure a smooth and secure experience.

Learn more about our commitment to safety

Learn more about our commitment to safety

FAQs

Got questions? We’ve got answers.

For more questions, please visit our Help Centre.

  • How much does it cost to order from GrabFood?

    Your order’s total cost includes the price of the menu items plus a delivery fee. The delivery fees help us pay our delivery-partners and provide the best service possible.

  • What are your delivery fees?

    Our delivery fees are calculated based on distance between the pick-up and drop-off locations.

  • What are your hours?

    Depending on your area and local restaurant hours, we begin delivering as early as 7 am, and run as late as 2 am. If a particular restaurant is not available for delivery, you will see it closed on the app.

  • How can I pay for GrabFood?

    GrabFood accepts a variety of payment methods like Debit/Credit Cards, GrabPay, Cash, and even PayPal, as indicated by your primary payment method in the Grab app.

  • How does Cash on Delivery work?

    Simply tap on “Payment method” on the checkout page, tap on “Cash”, and complete your order as usual! We know you’re hungry, so do remember to prepare sufficient cash for your order, to avoid any delays.

    Do note that while all delivery-partners carry change, do drop them a message via GrabChat if you’re planning to use larger notes, so they can ensure that they have enough change.

  • Is GrabFood 24 hours Philippines?

    GrabFood in the Philippines offers an enhanced food delivery service with 24/7 operations, catering to the round-the-clock needs of customers in Metro Manila and Cebu.

  • What is the minimum order for GrabFood?

    There is a minimum order amount of P150. Orders below this threshold will incur a small order fee. To avoid this fee, you can easily enhance your order by adding more items to your basket.

  • What is the maximum distance of GrabFood?

    The initial delivery service radius extends from 7km to 10km from your outlet's location. Please note that prices may vary for locations significantly farther away.

  • Can I pay cash on delivery on GrabFood?

    Yes, you can choose to pay with cash. Simply select cash as your payment method, and you can settle the payment right after your items arrive.

  • Can I order GrabFood for someone else?

    Yes, you can indeed order food for someone else. Just be sure to update the delivery address and select the desired menu items based on the recipient's location.

Deliveries

From kitchens everywhere, to your dining table.

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